After moving a user from on-prem Exchange 2010 to Office 365, we would get the following error in the Skype for Business trace logs. Why was this happening?
ms-diagnostics: 15014;reason=”Hosted Voicemail Policy assigned to the user is not fully configured. Destination or Organization might be null”;source=”server.local.com”;appName=”ExumRouting”
After you move someone you need to grant the hosted voicemail policy.
get-csuser test.user | Grant-CsHostedVoicemailPolicy -PolicyName “Lync NorthAmerica Policy”